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Determine the meaning and uses of nonverbal communication. Identify ways nonverbal communication contributes to communication breakdown, demonstrate decoding of nonverbal messages, use nonverbal signs appropriate for a given situation. Demonstrate effective gestures for public speaking.
Differentiate between hearing and listening. Identify the responsibilities of an effective listener. Develop listening skills. Analyze barriers to effective listening and ways to overcome them. Listen accurately, appreciatively, and critically. Practice identifying and avoiding barriers to good communication.
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